There are those works which are so popular that many people
just blow them off. The works of the late Stephen
Covey fall into that category. They've
been around for so long that too often people overlook them. And like most popular works, he has his
detractors, who are put off by numbered lists and charts (6 these and 5 those
and the like). While his works seem to
principally focus on managing your time, which is a skill that all leaders need,
there is a lot more to his works then that.
There is a lot to his works that require more than a superficial reading.
His first and major work is The 7 Habits of Highly
Effective People (1989, revised edition 2004, 25th Anniversary edition 2013).
As the name says, it focused on 7 activities or habits (they are habits,
because they are things that we should be in the habit of doing) that everyone
should follow to be effective in their life and activities (that can include
your job, career, school, or what have you).
What are these 7 Habits?
These are them:
The Habits are gathered into 3 groups. The first group is about yourself (Independence), what some
call ‘self mastery’. As you are
responsible for your life, you need to move from being dependent on others to being
independent. Being proactive means you
determine what you do, and more importantly, that you take action on it. Proactive people don’t blame others or
circumstance for their behavior. They
understand that that is something they are responsible for.
Having an end in mind means you have a goal (or goals), what
you are trying to achieve. What do you
want to accomplish? And once you have
this, you can start putting into action what you need to do to get there.
And putting first things first is about managing your time
wisely. Time management is a very
valuable skill that most of us have never mastered. And it’s not just something that only
business people need.
The second group is about working with others (Interdependence). When you think “win-win”, you are working to
come up with solutions that benefit all sides.
It’s really all about how we interact with others. Conflict often occurs, but if you work to
understand the other side and then help them understand your side, this can
minimize the conflict, and help lead to that win-win solution. This is the basis for all effective
communication. And synergy is about
people coming together and by doing so, achieving and doing something greater
then themselves.
The third group is about self-renewal. “Sharpen the saw” is about learning and
preparing yourself so you can achieve your best. It comes from an old story. Someone is asked to cut down a tree and how
long it will take. He tells them 3
hours. 2 and half to sharpen his ax, a
half hour to cut it down. It’s the
sharpening of the ax that ensures an easy half hour to cut it down. But we often times don’t think of this for
ourselves. And this preparation takes several forms: physical, emotional,
mental, and social.
Now, for something that is so successful, there are a LOT of
add ons to this. Covey and his
associates have come up with journals and notebooks and the like for people to
use to put this to use. Covey merged his
company with Franklin, a maker of planners, so a lot of product should be
expected. His younger son Sean has put out a version for teens and another for kids. There is a version for family. There are also books giving success stories
(Living the 7 Habits).
A different book is First Things First (1994), which
focuses on the issue of time management, expanded on that Habit, something that
all of us face. Covey’s method is that
all the things we want to do can be categories into one of four groups. These groups are put into a quadrant of urgency
& importance:
The idea is that by understand what category something
falls, we can better management things.
We want to manage our activities so we are doing #2 items at the right
time (not allowing them to become urgent).
#1 items may come up without our control. By better managing (helped by realizing this)
the #3 and 4 items, we can better focus on the #2 items.
This is a great video that illustrates some of his concepts
of time management:
Principle-Center
Leadership (1990) is Covey’s work on leadership. His view is that leadership should be based on
certain principles. Instead of 7 Habits,
his concept is built on 4 levels, each with a principle. These 4 levels and principles are:
- Personal- Trustworthiness
- Interpersonal- Trust
- Managerial- Empowerment
- Organizational- Alignment
The personal level is your relationship with yourself. Interpersonal is your relationships and
interactions with others. Managerial is
your responsibility to get the job done with others. Organizational is your need to organize
people (recruit, train, compensate, build teams, solve problems, etc).
The principles are characteristics you need to master. And many of them build on each other. Trust builds on Trustworthiness, which is
based on character (what you are as a person) and competence (what you can do). If one lacks either character or competence,
you won’t be trusted. While not
expressly stated, I think that Covey’s “principle-based leadership” has overlap
with servant leadership. Just reading
over his characteristics of principle-center leaders, you see a lot of matchup.
The 8th Habit (2004) is a true sequel to the 7
Habits. It adds a new habit to the mix:
8th Habit- Find your voice and help others find
theirs
The purpose of this Habit is to help people achieve
“greatness”. Greatness being
fulfillment, passionate execution, and significant contribution. This in many ways ties into new attitudes
regarding leadership, such as servant leadership. This book may be for some a more
philosophical work then the original 7 Habits, but there are some good material
in here of interest.
The book also talks of "6 Cancers" that inhibit
people's greatness: Cynicism, Criticism, Comparing, Competing, Complaining,
Contending.
Covey’s final work is The 3rd Alternative (2011). This work deals with conflict and conflict
resolution, and again builds off the Win-Win Habit, but goes much further. The 1st Alternative is “my way” and the 2nd
Alternative is “your way”. 3rd
Alternative is the one that moves *beyond* your way or my way to a higher and
better way—one that allows both parties to emerge from debate or even heated
conflict in a far better place than either had envisioned. With the 3rd
Alternative, nobody has to give up anything, and everyone wins. But for many of us, it’s hard to get there.
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